SHIPPING & RETURNS
SHIPPING POLICY
1. SHIPMENT PROCESSING 1. All orders made from Monday to Thursday are processed and shipped out no later than 1 day after the date order was received. 2. Orders made from Friday to Sunday are processed and shipped out on the following Monday. ** All times are in Pacific Standard Time **
2. SHIPPING METHOD 1. UPS GROUND: Delivery within 7-10 business days unless otherwise specified. ** Available for all 50 States {Except Hawaii, U.S Territories, and Freely Associated States.} ** 2. UPS SIGNATURE SERVICE: To ensure you personally receive your shipment, we provide the UPS Signature Service. UPS Signature Service requires the recipient’s signature upon delivery.
RETURN & EXCHANGE POLICY
1. We do not accept returns or exchanges.
a. For products that have been opened, used, or damaged.
b. If the 30-day return/exchange period has expired.
2. Return/Exchange Period § Please send in the request for Return and Exchange within 30 days of receiving the order.
3. Exchanges: § We will exchange the product once we receive and review the defective product.
4. Returns: § We will refund the full amount to the original payment once we receive and review the defective product.